Here is some of the feedback provided by our customers:
The service at Markways was excellent and my new Galaxy S3 is fantastic.
I was directed to Markways through a friend when I mentioned I wanted to buy a new phone. It was delivered the next day after I had ordered the device by phone and delivered by a very courteous Markways employee.
Thanks again !
Thank you for bringing the phone on Thursday.
The galaxy nexus is working fine :)
My gf is enjoying her Prada 3.0 and I'm enjoying my nexus.
On a side note, the galaxy nexus is a pentaband and works on both AWS (wind, mobility) and the non-AWS network (fido, koodo etc).
Again, thanks and two thumbs up for Markways and its service :)
I hope all is well.
I just want to say thank you again for the phone, these past many years I continue to purchase from your company due to the high level of great customer service. I always appreciate the deals you give me.
1) markways has always met my expectations. If I am not satisfied with something it is always resolved and you put the customer first. There is much competition in this business I am sure, similar prices, but one thing that makes this company better or stand out is its focus on the customer service. This is what makes people life long customers.
2) one thing that can be improved is sending out communication once a month or so regarding new devices and technology. It is normal for a person to buy a new phone or device once a year or two years at most. Keeping us up to date on what you are selling. With these reminders you can offer some sort of package or special and when it is time for a new device, the decision will be easier and faster. Another thing to expand business is maybe a new website. You have had the same design and look for many years now. Avoid selling devices that don't have favorable reviews, as it may reflect poor on the seller, focus on high end items at competitive price with unbeatable service.
Thanks again for everything. I am looking forward to windows phone 8 and the latest htc one series phone.
Yes expectation was fully met. I was amazed that Philip was going to meet me in Scarborough when I told him I was working on the day on delivery (my home address was in downtown Toronto). Good job on that. It was really nice. Communication was a little bit difficult. Maybe you could improve on that. Otherwise, excellent service, date of delivery was as expected. Philip was awesome.
I hope all is well with you and that life is treating you well. Thank you for the message, that is very thoughtful and kind of you, and I do truly appreciate your service over the years. You don't have to give me a discount but I truly appreciate it. As for the white iphones, I should have just waited until the official ones came out as the conversions didn't have a flash buffer or a functional light sensor to detect when the phone is placed close to the face, so the screen would shut off. The screen also had a blue tint. I ended up selling them at reduced price on kijiji but it is ok as in the past you have treated me very well and you tried your best to give me the product I ordered.
Your message was a very nice surprise, and I was very happy to hear from you. I am still using iphone 3GS and I will take a look at what you have in stock. I will use coupon to place an order with you, and I do truly appreciate your generosity.
You are an excellent and honest person and business and once again thank you for everything.